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  2. help desk

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    Jan 11, 2013

    Our new Android?App is now available to LiveHelpNow?Live Chat System?subscribers in the Google Play Store free of charge! We offer…

    How to turn idle help desk agents into productivity powerhouses
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    How to Adapt Call Center Tactics to Chatting

    Aug 09, 2012

    [caption id="attachment_1985" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] "Time is money." Ben Franklin coined this saying in the 1700s, and it's…

    7 reasons why phones should not be your primary customer service channel
    Tracking and Improving the Effectiveness of the Help Desk

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